AMAZON - Shipping Service Type
under review
M
Maud Pouliot
Amazon REQUIRES that a service type be inputed in their shipping system otherwise you are not providing accurate tracking and can get your account suspended.
In Orderhive you have the option to "write" your service type but it does not get mapped to Amazon so it sets the order at "other" and this is VERY problamatic because Amazon thinks we are not providing accurate tracking rate.
I have to process all my orders in orderhive and then go manually to all my orders in Amazon Canada and Amazon US and update the information. I have been doing this for years and it is very counter productive.
Can you add the opptions that are at Amazon and make sure it maps correctly.
Niyanta Bhatt
under review
Niyanta Bhatt
Maud Pouliot Thanks for the feedback. Also, I would like to mention that you can send service details to the respective carrier if you ship the order via a carrier-integrated in Orderhive. Please use "New Shipping Label" option for the same.
M
Maud Pouliot
Niyanta Bhatt: unfortunately the items I sell are small fingernail stickers and I am NOT required by AMAZON to use a tracking number. So I do use Orderhive to print my shipping label but I use a Standard Envelope with stamp so using the other option is not a possibility for me .